Draft — last updated July 16, 2026
MIZAN subscriptions bill monthly or annually in advance, in the currency shown at checkout. Usage-based add-ons (e.g. AI tokens) are metered and charged as consumed.
You can cancel anytime from Settings → Billing. Cancellation stops future renewals; your plan remains active until the end of the period you've already paid for.
We don't offer prorated refunds for unused time on monthly plans. For annual plans, contact support@mizan.team within 14 days of a renewal charge — we review these case by case.
If a payment fails, we'll retry and email you; after a grace period your account may move to a restricted, read-only state until payment succeeds. Your data is never deleted for a billing issue alone.
billing@mizan.team for anything about charges, refunds, or cancellation.